We're here to help — 24 hours a day, 7 days a week. Choose how you'd like to reach us.
Chat with KnightBot instantly for quick answers to common banking questions.
Start Chat →Speak directly with a banking advisor. Available 24/7 for urgent matters.
1800-KNIGHT →Send us a detailed query and our team will respond within 1 business day.
support@knightbank →Find your nearest KnightBank branch. Bring valid photo ID for account help.
Find Branch →Visit any branch with a valid photo ID, or call 1800-KNIGHT (24/7). You can also initiate a reset through our mobile app using biometric authentication. For security, password changes are not processed through chat.
Daily NEFT/RTGS transfer limits depend on your account tier: Standard (৳2,00,000), Premium (৳10,00,000), Elite (৳50,00,000). Contact your branch to upgrade your account tier.
Call 1800-KNIGHT immediately — our card services hotline is available 24/7. You can also block your card instantly from the KnightBank mobile app under Cards → Block Card.
In-branch account opening takes approximately 30 minutes. Online applications are processed within 1-2 business days, subject to KYC verification. Debit cards are dispatched within 5-7 business days.